1. Our Community Commitment
SoulDate is built on authentic chemistry, mutual respect, and safe interactions. Whether you are looking for long-term love, meaningful conversations, or new companions, our Community Guidelines define the standards of conduct expected from every member.
2. Core Community Pillars
A. Authenticity & Honesty
- Be Yourself: Use your real name, accurate age, and recent photos that clearly represent you.
- No Catfishing or Impersonation: Pretending to be someone else, using celebrity photos, or falsifying your identity is strictly prohibited.
- Selfie Verification: We encourage all members to complete the in-app photo verification badge to build community trust.
B. Kindness, Consent & Mutual Respect
- Respect Boundaries: A match is a mutual invitation to chat. If someone stops responding or unmatches, respect their decision without harassment.
- No Unsolicited Explicit Content: Do not send unsolicited sexually explicit images, audio recordings, or inappropriate messages.
- Zero Tolerance for Hate Speech: Discrimination, slurs, body shaming, and hate speech based on race, religion, sexual orientation, disability, or gender identity are grounds for immediate ban.
C. Safety in Dating
- Protect Your Financial Privacy: Never send money, cryptocurrency, bank transfer details, or gift cards to any match.
- Public First Dates: When meeting someone in person for the first time, always choose a populated public venue (café, restaurant, park) and let a trusted friend know your plans.
- Keep Personal Contact Private Initially: Utilize SoulDate's in-app chat and audio notes until you establish mutual comfort and trust.
D. Prohibited Activities
- No Commercial Sex Work or Solicitation: Prostitution, escort arrangements, and paid companionship are strictly banned.
- No Commercial Spam or Promotions: Using SoulDate to sell goods, advertise external links, promote social media follower schemes, or solicit investments is forbidden.
- No Illegal Activity: Promoting illegal drugs, weapons, human trafficking, or unlawful conduct is not tolerated.
3. Reporting & Enforcement
If you encounter a profile or message that violates our Community Guidelines:
- Tap the Three Dots (...) on the user's profile or chat screen.
- Select Report User and choose the appropriate reason.
- Submit screenshots or details if requested.
Our Trust & Safety team operates 24/7. Accounts violating guidelines face content removal, temporary restrictions, or permanent device-level bans without warning. For urgent escalations, email support@softhuge.com.